Reference material OscarTRACK Process improvement
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OscarTRACK is:
Open Source Software.  Its repository is provides development, hosting, and maintenance.
a "fifth era" Management Information System with Enterprise Resource Planning elements
the volunteer rescue squads' backup to the Department's suite of existing and planned primary systems

Reference material
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Va Beach Dept of EMS
Council of Virginia Beach Volunteer Rescue Squads, Inc.
Smartphone GlideApp: CoVB Fuel Facilities for EMS
Process improvement
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